Privacy Policy

Welcome to eldecoeoe.in. This website is operated by a RERA-authorised real estate agent (Channel Partner RERA No.: UPRERAAGT14560) and serves as an informational portal for Eldeco Echoes of Eden — a residential project located at Sector 22D, Yamuna Expressway.

This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when you visit our website or submit an enquiry. By using this website, you agree to the practices described in this policy.

We collect the following types of information when you interact with our website:

• Personal Details: Your full name, mobile number, and email address (if provided) when you fill out an enquiry form, lead form, or contact us.
• Configuration Preference: Your preferred flat configuration (e.g. 3 BHK, 4 BHK) so we can give you relevant pricing and details.
• Site Visit Request: Preferred visit date and time, if you schedule a site visit through our form.
• Device & Usage Data: IP address, browser type, device type, pages visited, and time spent on the site (collected automatically via cookies and analytics tools).
• Communication Records: Records of calls, WhatsApp messages, or emails you initiate with us.

The information you provide is used strictly for the following purposes:

• To contact you promptly with project details, pricing, and availability.
• To schedule and coordinate free site visits to the Eldeco EOE project.
• To share brochures, floor plans, payment plans, and other relevant documents.
• To assist you with home loan enquiries through our partner banks.
• To send you updates about new offers, price revisions, or project milestones (you may opt out at any time).
• To share your data with the RERA-registered developer (Eldeco Group) as required under RERA regulations.
• To improve our website performance and user experience using anonymised analytics data.
• To comply with applicable legal and regulatory obligations.

We do not sell your personal data to third parties. However, we may share your information in the following limited circumstances:

• Developer (Eldeco Group): Your data may be shared with the RERA-registered developer for processing your enquiry or registration, as required under RERA Act, 2016.
• Partner Banks & NBFCs: If you request home loan assistance, your contact details may be shared with our partner financial institutions for loan processing.
• Google (Analytics & Ads): We use Google Analytics and Google Ads (including conversion tracking) to understand visitor behaviour and measure ad performance. Google may process anonymised usage data per their own Privacy Policy.
• Legal Obligations: We may disclose your data if required by law, court order, or government authority.

This website uses cookies and similar tracking technologies to enhance your browsing experience and measure website performance:

• Essential Cookies: Required for basic site functionality (e.g. remembering popup preferences during your session).
• Analytics Cookies (Google Analytics): Help us understand how visitors use our website — pages visited, time on site, device type. This data is aggregated and anonymised.
• Advertising Cookies (Google Ads): Used to track conversions (e.g. form submissions) from our Google Search campaigns and to show relevant ads.

You can control cookies through your browser settings. Disabling cookies may affect some website functionality. To opt out of Google Analytics tracking, you may use the Google Analytics Opt-out Browser Add-on.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure. These include:

• HTTPS encryption on all pages of this website.
• Limited internal access to your enquiry data — only our sales team can view submitted forms.
• Secure hosting infrastructure via Hostinger.

While we do our best to protect your data, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security but commit to handling your data responsibly.

You have the following rights regarding your personal data:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may ask us to correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal data, subject to any legal obligations that require us to retain it.
• Opt-Out: You may opt out of receiving marketing calls, SMS, or WhatsApp messages from us at any time by informing us directly.
• Withdraw Consent: You may withdraw consent for us to process your data at any time, by contacting us at the details below.

To exercise any of these rights, please contact us at the details provided at the bottom of this page.

Our website may contain links to third-party websites such as Google Maps or the official Eldeco Group website. These sites have their own privacy policies, and we are not responsible for their content or data practices. We encourage you to review the privacy policy of any third-party site you visit.

This website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal data through our website, please contact us immediately and we will delete that information promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically. Continued use of this website after any changes constitutes your acceptance of the updated policy.